FAQ & Policies
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Resistance classes book up fast, but our waitlist moves fast as well! If it’s within your schedule, we encourage you to get on the waitlist.
Here’s how our waitlist system works:
Signing up for the waitlist is like signing up for class in that it will only allow you to sign up if you have a credit or a payment method on file
You are responsible for removing yourself from the waitlist if your plans change and you no longer wish to attend.
If a space becomes available, the system will automatically try to book the first person on the waitlist.
You may be automatically added to the class anytime up to 2 hours before the start time if a spot opens up. If you are added to class, our normal policies apply.
You can check your waitlist position in your account, and if you’re added to the class, you’ll receive an email/ SMS confirmation.
After the 2-hour cutoff, automatic booking stops. If a spot opens after this point, all remaining waitlisted clients will receive an email/SMS — and the first person to respond and claim the spot will be added to class.
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Classes begin promptly, and out of respect for the coach and other participants — as well as for your own safety —we lock the doors and we’re unable to admit anyone once class has started.
New clients: For their safety, new clients must arrive at least 10 minutes before class for an introduction to the studio and the machine.
If you show up and the instructor is not able to let you into class, email us and we’ll credit the class back to your account.
Life happens—we get it. These rules are created for safety reasons and out of respect for the instructor and the rest of the class’s experience. Thank you for your understanding.
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Resistance classes book up quickly and we often have waitlists! So to ensure all our clients get fair access to an Xformer, we have a policy that clients are responsible for canceling their class at least 6 hours in advance. Our app makes it easy to cancel! Just go to bookings, find the class you want to cancel and select “cancel.”
Packages & Subscriptions: A late cancellation (within 6 hours) or a no-show will result in losing your session.
Unlimited Intro Packages: A late cancellation (within 6 hours) will incur a $10 fee and a no-show will incur a $15 fee.
One-Time and Emergencies Forgiveness: We get it—life happens! We have kids. That’s why we offer a one-time forgiveness and emergency exceptions for a late cancellation or no-show. Email info@studioresistance.com.
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Capture the Vibe, Respect the Practice. We encourage you to snap photos and share your progress before and after class. To ensure an uninterrupted experience for all clients, filming is not permitted during the 50-minute session. When capturing content in the studio, please be mindful of others in the background to ensure the privacy of our community is respected.
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We’re a family-owned studio, and you may occasionally see our own children helping out behind the scenes. They’ve been trained to safely interact with the equipment and are always supervised when present during classes.
That said, to ensure the safety and comfort of everyone in class, we kindly ask that clients do not bring children into the studio during class time.
This policy helps us:
Keep the space safe — our equipment is not designed for children and can pose a risk if handled improperly.
Maintain a focused, distraction-free environment for all clients and instructors.
Meet our insurance and safety obligations as a professional training space.
We appreciate your understanding and support as we work to keep the studio welcoming, safe, and effective for everyone.
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The minimum age to take class is 18. Any clients under the age of 18 must have a parent or guardian present to sign their waiver prior to taking their first Resistance class.
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You can book via our website, but our app is the simplest way to book, buy, and manage your account. Download our app (links below)!
Google (Android)
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Please arrive at least 10 minutes before your first class for an introduction to the XFormer machine and the studio. Bring grip socks and a water bottle. If you don’t have grip socks, they are available for purchase at the studio and are included in our introductory promotion! Arrive with an open mind. This is not a classical Pilates studio, but strength-training fitness. You will sweat, your muscles will shake, you will be sore. It often takes a few classes to get familiar with the programming and moves, but once you get it, you won’t want to stop!
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The amount of time you will need to recover depends on your fitness level and the intensity of your workout. Most clients see progress within a month when they attend 3-5 times a week. Just be sure to listen to your body and allow it to properly recover.
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Absolutely. Studio Resistance is for beginners to athletes, regardless of where you are starting. Each of the 200+ exercises in our curriculum can be scaled through resistance, range of motion, and positioning. Our instructors are trained to help you navigate these progressions, ensuring the XFormer meets your individual needs while maintaining the integrity of the method.
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We require medical clearance for students who are pregnant, returning within 12 weeks postpartum, or managing a specific medical condition which is affected by high-intensity, low impact training.
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We operate a cashless studio. You can buy packages, socks, gift cards and merchandise through our mobile app.